Privacy Policy & Cookies

Introduction

OnePlusOne Wedsites (OnePlusOne, we or us) cares about the privacy of your personal information and is committed to protecting it. This Privacy Policy (Policy) together with our Terms of Use and Cookie Policy, explains what information we collect about you and why, what we do with that information, and how we handle that information.

For the purposes of the applicable data protection laws (the General Data Protection Regulation (Regulation (EU) 2016/679) (GDPR), together with any implementing legislation, in particular, the Data Protection Act 2018), the company responsible for your personal information is OnePlusOne Websites Ltd (SC498603). This Policy is incorporated into OnePlusOne’s Terms & Conditions (Terms & Conditions) and applies to information obtained by us through your use of the information, products and services made available through the oneplusonewedsites.com website (Website).

By using our Site, you confirm that you accept our Privacy Policy. If you do not agree to our Privacy Policy, you must not use our Site.

What personal data we collect and why we collect it

OnePlusOne collects information that, alone or in combination with other data, could be used to identify you (Personal Information), such as your e-mail address, name, physical address, telephone number. OnePlusOne may also collect anonymous demographic information which is not unique to you, such as your postal code, age, gender, preferences, interests and favourites (Non-Personal Information). Non-Personal Information is not linked to your Personal Information (for example, your IP address).

OnePlusOne will collect your Personal Information in a number of ways, including when you contact us through the Website (Live chat), by telephone, post, email or through the other means set out below.

  • Information given by you
    • If you make a purchase, you voluntarily give us certain Personal Information, including your billing information. This is required to provide the service requested and to complete a commercial transaction on the Website.
    • All content or information uploaded, entered, or otherwise transmitted by you in connection with your use of the Website.
  • Information collected about you
    • When you visit our Website, we automatically collect information about your computer hardware and software such as your IP address, browser type, domain names, access times, operating system, cookie information, referring website addresses, pages visited, links clicked, text entered, mouse movements, and Internet Service Provider.

We collect and use your Personal Information as necessary to perform our contract with you and for our legitimate business interests, including to:

  • operate the Website and deliver the services.
  • communicate with you about the services you use, as well as respond to requests for assistance.
  • understand and improve how our users use and interact with our services.

When you purchase a wedsite from us and provide us with Personal information, the legal basis for this processing is the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract. When we process any payment made by you, we process your Personal Information to prevent or detect fraud, including fraudulent payments and fraudulent use of the Website. The legal basis for this processing is compliance with our legal obligations.

Cookies

The Website uses “cookies” to help you personalise your online experience. A cookie is a text file that is placed by us on your hard drive by a web page server. Our cookies do not run programs or deliver viruses to your computer. Cookies are uniquely assigned to your computer and can only be read by a web server in the domain that issued the cookie to your computer. Please see our Cookie Policy for detailed information.

How We Use Other Technologies

Pixel tags (also known as web beacons and clear GIFs) may be used in connection with some Services to, among other things, track the actions of Users (such as email recipients), measure the success of our marketing campaigns and compile statistics about usage of the Services and response rates.

Who we share your data with

We may share such information collected about you with selected third parties who deal with the operation, optimisation and improvement of our Site. This may include:

a contractor / sub-contractor / business appointed by us to deal with the design, running, operation and maintenance of our Site

e.g. We will share your information with the following third-party providers:

WooCommerce – Privacy Policy

Stripe – Privacy Policy

Bookly – Privacy Policy

Microsoft OneDrive – Privacy Policy;

and an analytics and search engine provider, such as Google, who provide support to improve and optimise our Site.

Disclosure of Information
Except where stated otherwise, we will not sell, distribute, lease or otherwise make your information available to third parties in any way whatsoever unless we:

have your permission to do so;
are required by law to do so; or
are doing so to enforce our Terms of Use.

How long we retain your data

Unless a longer retention period is required or permitted by law, we will only hold your Personal Information on our systems for as long necessary to fulfil the purposes outlined in this Policy, or until you request that the information be deleted in accordance with your right of erasure (see “Your rights” section below).

Even if we delete your Personal Information, we reserve the right to maintain a copy for legal, tax or regulatory purposes, but in such event, we will do so only as long as is necessary to fulfil those legal, tax or regulatory purposes.

Security
Unfortunately, the transmission of information via the internet is not completely secure. We will, however, take reasonable and appropriate technical measures to prevent unauthorised access to or disclosure of your information. Wherever we collect sensitive information, that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for “https” at the beginning of the address of the web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

Your transmission of any information on or through our Site is, however, completely at your own risk. As such, we shall have no liability for disclosure of any of your information which arises due to an error in transmission or the fraudulent or negligent or other illegal acts of a third party, for example hacking.

Where we send your data ?

As part of the services offered to you through the Website, the Personal Information you provide to us may be transferred to and stored in the United States and in certain circumstances, other countries outside of the European Economic Area (EEA). By way of example, a transfer of your Personal Information may happen if one of our service providers is located in a country outside of the EEA.

We will only transfer Personal Information outside of the EEA where it is compliant with data protection legislation and the means of transfer provides adequate safeguards in relation to your Personal Information, for example, by way of data transfer agreement incorporating the current standard contractual clauses adopted by the European Commission, or by self-certifying to the EU-US Privacy Shield Framework in the event that the organisation in receipt of the information is based in the United States.

Links to other websites
Where our Site contains links to other websites and / or resources provided by third parties, please note that we do not have any control over the contents of such websites or resources. These websites and resources will not be covered by this Privacy Policy and different terms will apply. We are not responsible or liable for any direct, indirect or consequential loss or damage which you or any other party may suffer should you provide any information whilst visiting these websites or resources.

What rights you have over your data

You can request to receive an exported file of the personal data we hold about you, and that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes. Please see our contact details below.

What data breach procedures we have in place

We have an internal reporting system in place to address and escalate any personal data breaches to the nominated person, who will in turn notify the ICO and affected individuals with the required timescale.

Children

We do not intend to collect Personal Information from anyone under the age of 18. If you are under 18, do not enter information on this Website or engage our services. If you believe a child or yours under the age of 18 has entered Personal Information, please contact us to have the data removed.

Contact information

We welcome your comments regarding this Policy. Please contact us at support@oneplusonewedsites.com or write to us at:

OnePlusOne Websites Ltd, 20 Venachar Road, Falkirk, FK1 5UP, Scotland

Changes to Our Privacy Policy
We reserve the right to make changes to this Privacy Policy at any time. Any such changes will be posted on this web page. Please check this web page frequently to ensure that you are happy with any such changes. You will be bound by terms contained in the Privacy Policy which is in force at the time when you visit our Site. This Policy was updated on 22 September 2018.